When will my order ship?

Please allow for 2-3 business days for your order to ship.

How do I determine my wrist size?

Here are two ways to determine your wrist size:

Method 1: Using a tape measure, measure the circumference of your wrist. If you normally wear bracelets above the wrist bone (closer to your hand) measure there. If you normally wear your bracelet below the wrist bone, measure there. Take note of the measurement where the tape measure begins to overlap. This is your wrist size.

Method 2: Take a string or a thin strip of paper and wrap it around the area of your wrist where you normally wear your bracelet. Mark where the string or paper overlaps. Using a ruler, measure from the end of string or paper to the marking

How to make the best bracelet size selection?

When ordering, size selections are provided for convenience, but its best to provide us with your exact wrist measurement to ensure the best possible fit.

How do I open the magnetic clasp?

What is your return policy?

Our return policy can be found by clicking the following link: https://thesandz.com/pages/returns-and-exchanges